Privacy Policy
Collecting Personal Information
When you visit our site https://settlingtea.com, we use Google analytics & Woocommerce to collect and share certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
- Purpose of collection:
To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. - Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “Tags”, “Pixels” are electronic files used to record information about how you browse the Site. - Personal Information collected:
version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order information
- Purpose of collection:
To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. - Source of collection:
collected from you. - Personal Information collected:
name, billing address, shipping address, payment information (including credit card numbers, PayPal [or other alternative payment methods] account information), email address, and phone number.
Customer support information
- Purpose of collection:
To provide a better customer support. - Source of collection:
collected from you. - Disclosure for a business purpose:
Any business services that Settling Tea feels is appropriate to offer high quality customer service for the customer. - Personal Information collected:
Email address, billing name, shipping name, address, phone number, and product purchase information.
Sharing your personal information
- Sharing:
We share your Personal Information with third parties to help us use your Personal Information. - Google Analytics:
To help us understand how our customers use our Site, you can read more about how Google uses your Personal Information by
clicking here: Google Analytics. - Woocommerce:
Woocommerce powers our online store, you can read more about how Woocommerce uses your Personal Information by
clicking here: Woocommerce.
Your rights over your data
- European resident:
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Do not track
- Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data retention
- When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Age restriction
- Our site and shop are intended for individuals above 18 years of age.
Adittional information
- We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- We will NOT share, sell or rent this information to any outside parties, except those mentioned in this Privacy Policy.
- We only collect information from our customers to process orders, serve you with a better customer support and ultimately provide you with the best Settling Tea experience.
Changes
- We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
- For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected].
